jile Privacy Policy

1.1  For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), the data controller responsible for your personal information collected through jile.bio is jile ("jile", "we", "us", or "our").

1.2  jile determines the purposes and means of processing personal data collected from players based in the Philippines, including those accessing the platform from Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country.

1.3  If you have any questions regarding how jile processes your personal data, or if you wish to exercise any of your rights as a data subject, please contact jile's Data Protection Officer (DPO) as described in Section 12 of this Privacy Policy.

2.1  jile collects personal data from you in the following categories, depending on how you interact with the platform:

2.2  jile does not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, or health data — unless it is specifically required by law or regulation (for example, health documentation submitted as part of a responsible gaming self-exclusion request).

2.3  jile does not knowingly collect any personal data from individuals under the age of 21. See Section 9 for jile's full policy on minors.

3.1  jile processes your personal data only for specific, legitimate purposes. The legal bases and purposes are as follows:

• Contract performance: To create and manage your jile account, process deposits and withdrawals in Philippine Peso, verify your identity under KYC requirements, and deliver the gaming services you have registered for.
• Legal obligation: To comply with PAGCOR regulatory requirements, Philippine anti-money laundering law (RA 9160 as amended), and any orders from competent Philippine courts or regulatory authorities.
• Legitimate interests: To detect and prevent fraud, money laundering, cheating, and bonus abuse; to monitor platform security; to conduct responsible gaming checks; and to improve jile's games and services.
• Consent: To send you marketing communications about jile promotions, new games, and exclusive offers — but only where you have explicitly opted in to receive such communications.

3.2  jile will never use your personal data for purposes that are incompatible with those listed above without first seeking your separate, explicit consent.

4.1  jile does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. jile may share your data with trusted service providers only where necessary to deliver the jile platform and services, as described below:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers receive only the minimum data necessary to complete each transaction and are bound by their own data protection obligations.
• Identity Verification Providers: Third-party KYC and AML compliance services contracted by jile to verify player identities and screen against sanctions lists and politically exposed person (PEP) databases.
• Game Content Providers: Certified game studios whose titles appear on jile. These providers may receive anonymised session data for technical performance and game integrity purposes — they do not receive your name, contact details, or financial information.
• Fraud Detection & Security: Cybersecurity and fraud prevention providers that help jile detect suspicious activity, account takeover attempts, and bonus abuse patterns.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies as required by law or by a valid court order.
• IT Infrastructure & Hosting: Cloud and server hosting providers that store jile's data in secure data centres. These providers operate under strict data processing agreements.

4.2  All third-party service providers engaged by jile are contractually required to process your personal data only as instructed by jile and in accordance with RA 10173 and its implementing rules.

5.1  jile uses cookies and similar tracking technologies to operate the platform efficiently, maintain session security, and improve the player experience. The types of cookies jile uses are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in securely while you play. These cannot be disabled without breaking platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and notification settings. These improve your experience but are not essential to the platform's operation.
• Performance & Analytics Cookies: Collect anonymised data about how players use jile — which pages are visited most, how long sessions last, and where errors occur. This data helps jile's technical team improve platform performance. No personally identifiable information is included in analytics data.

5.2  jile does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking scripts. jile does not participate in any ad network or retargeting programme that places cookies on players' devices.

5.3  You may manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will prevent you from logging into jile. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your personalised experience.

6.1  jile retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. The following retention periods apply:

6.2  Once the applicable retention period has expired, jile will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

6.3  Where you request erasure of your data and jile is legally permitted to comply, the deletion will be completed within 30 calendar days of receipt of a verified erasure request.

7.1  jile implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data in transit between your device and jile's servers
• AES-256 encryption for sensitive data stored at rest in jile's databases
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised login
• Role-based access controls ensuring that jile staff can only access player data relevant to their specific job function
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• 24/7 security monitoring with automated intrusion detection and alerting systems
• PCI-DSS compliant payment processing — raw financial credentials are never stored on jile's servers

7.2  In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jile will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their privacy.

8.1  Under the Philippine Data Privacy Act of 2012, every data subject whose personal information is processed by jile is entitled to the following rights. You may exercise any of these rights by contacting jile's Data Protection Officer as described in Section 12:

8.2  jile will respond to all verified data subject requests within 30 calendar days of receipt. In cases of complexity or high volume, jile may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

8.3  To exercise any of the rights listed above, please contact jile's Data Protection Officer via the 24/7 live chat on jile.bio or by email at [email protected] (plain text — not a clickable link). jile may need to verify your identity before processing your request.

9.1  jile is an online gaming platform intended exclusively for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. jile strictly prohibits access to its services by any person under the age of 21.

9.2  jile does not knowingly collect, store, or process personal data belonging to individuals under the age of 21. As part of the KYC verification process, all players are required to submit a valid government-issued ID confirming that they meet the minimum age requirement before they may deposit funds or participate in any real-money game on the platform.

9.3  If jile becomes aware that a player account was created by or on behalf of an individual under 21 years of age, jile will:

• Immediately suspend the account pending investigation
• Permanently close the account upon confirmation of the age violation
• Reverse any deposits made and return funds to their source, subject to applicable AML checks
• Securely delete all personal data associated with the minor's account within the timeframe permitted by law

9.4  If you are a parent or guardian and believe that a minor in your care has created a jile account, please contact jile's support team immediately via 24/7 live chat on jile.bio or at [email protected].

10.1  In order to deliver certain technical services — including cloud hosting, fraud detection, and game content delivery — some of your personal data may be transferred to and stored on servers located outside the Philippines.

10.2  Where such international transfers occur, jile ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under RA 10173. These safeguards include:

• Contractual clauses in agreements with overseas service providers that impose data protection obligations consistent with Philippine law
• Transferring data only to countries or organisations that maintain adequate data protection standards
• Applying technical security measures — including encryption — to all data transferred internationally

10.3  jile does not transfer your personal data to overseas third parties for their own independent commercial use. All overseas transfers are strictly for the purpose of delivering jile's services to you as described in this Privacy Policy.

11.1  jile reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jile's data processing practices. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

11.2  Where a change to this Privacy Policy is material — meaning it significantly affects how jile processes your personal data or the rights available to you — jile will notify registered players via the email address associated with their account at least 14 days before the change takes effect.

11.3  For non-material changes (such as clarifications of existing practices or corrections of typographical errors), jile will update the Privacy Policy on jile.bio without prior individual notification. Your continued use of jile following any update constitutes your acceptance of the revised Privacy Policy.

11.4  If you do not agree with a material change to this Privacy Policy, you may close your account by contacting jile's 24/7 live chat support prior to the effective date of the change.

12.1  jile has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact the DPO using the details below:

12.2  If you are not satisfied with jile's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012.

12.3  This Privacy Policy was last reviewed and updated in January 2026. It is governed by the laws of the Republic of the Philippines.